Our Location:
We are located on Pier 39 in San Francisco's Fisherman's wharf.
All boats Leave from dock "C" which is located behind
the Aquarium. If you are walking down the Pier we are on the
right hand side (east) just past the NFL shop, Fruit stand and
Bungee Trampoline next to the stairs. We have a booth right
there with a sign reading "Boat Rides".
Please arrive at least 15 minutes prior to departure for boarding.
For private charters we will wait for you if you are late but
we will return at the scheduled time. For our 90 minute sailing
trip we leave on time with or without you. Please understand
that we have other people on the boat and cannot wait for late
comers. We will try to get you on the next run if possible but
that is not guaranteed and refunds will not be provided.
Our Cancellation policy:
Once you make the reservation over the phone or on-line you
are confirmed. You may cancel with 7 days notice for a full
refund. Cancellations less than 7 days advance notice incur
a fee of 20% of total charter cost. Cancellations on day of
charter will be charged 100% of charter cost.
Hard rain at time of charter will result in cancellation of
charter if requested. We know you don't want to sail in the
rain and neither do we. That being said, please understand the
Bay Area's micro-climates. Just because its raining in Napa
or even Suasalito does not mean it's raining in San Francisco.
If its raining in the morning it often clears up in the afternoon.
If its raining at 10am and your charter is at 1pm your charter
will not be canceled.
IT MUST BE RAINING AT THE TIME OF THE CHARTER. Just because
there is a chance of rain or it looks like rain does not mean
it will rain and your charter will still be going out.
Some of our best sailing days are right after the rain. If
it rains in the morning the water is smoother, the winds are
kinder, and the air is very clear so visibility is enhanced.
So please don't call to cancel your trip because it is raining
where you are hours before your charter.
We will let you know if your charter will be canceled.
